Frequently asked questions

How do you protect my investment property?

We understand that your property represents a significant investment in your future and when you choose to trust us with the management of your investment we take that responsibility seriously. You can rest assured that we go to great lengths to monitor all activity during tenants stays using modern hardware and software hospitality solutions including centrally managed wi-fi, noise and smoke sensors, outdoor security cameras, and electronic locks.

How does the rent get paid?

We have plenty of options to cater to your unique preferences. These include but are not limited to Zelle, Venmo, Bilt, & Plastiq

How does your business work with my homeowners policy?

Considering this arrangement makes your property a revenue generating piece of real estate we work with Proper Insurance to establish a specialized and comprehensive rental arbitrage insurance policy.

Proper Insurance is the nation’s leading rental arbitrage insurance carrier with the only comprehensive insurance solution on the market for the landlord and the arbitrageur.

Who is responsible for guest turnover?

We work with local cleaners and house keepers that have extensive knowledge in hospitality and follow a 30+ point checklist each time the property is cleaned to prepare for a new guest.  The property is cleaned on a weekly basis and because we have staff on site regularly we can address any issues that come up quickly and efficiently.